FAQ
CUSTOM ORDERS
- We take custom orders. This includes changing size and spacing of shelves, size and height of speaker stands or full custom products. Reach us at info@deeplakeaudio.com for questions and customer orders
CARE
- We finish our products with a hard-wax oil. Do not use chemical cleaners on it. Natural cleaners like Murphy's Oil Soap work the best
LEAD TIME
- Most product are built to order. We will let you know build-times when you place your order, but in general 2-4 weeks is a good estimate unless we get real busy. We will let you know.
CANCELLATIONS
- We accept cancellations within 3 days of purchase with a full refund
RETURNS
- If a package is unopened we will accept fully refunded returns within 30 days.